Last Updated: 5 November 2025

Repro Limited (“Repro,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website repro.co.zm (the “Site”).

Please read this policy carefully. By using this Site, you agree to the collection and use of information in accordance with this policy.

1. Our Commitment to Data Protection

Repro Limited is a Zambian company. We are committed to protecting your privacy in full compliance with Zambia’s Data Protection Act, 2021, and other applicable global best practices for data privacy and security.

2. Information We Collect

We collect information about you in a few different ways when you use our Site.

A. Personal Information You Provide to Us:

We collect personally identifiable information that you voluntarily provide to us when you:

Fill out a contact form (e.g., “Request a Discovery Call,” “Get a Quote”).
Apply for a job through our “Careers” page.
Interact with our “Shop” or “Book Binding” quote forms.
Subscribe to a newsletter or blog.

The information you provide may include:

Your Full Name
Your Email Address
Your Phone Number
Your Company Name
Any professional information you provide in a resume or CV, such as employment history (for job applicants).
Any other information you choose to provide in a message body.

B. Information We Collect Automatically (Usage Data):

When you access the Site, we may automatically collect certain information about your device and how you use our Site. This data is collected to help us improve our services. This includes:

Device and Browser Information: Your IP address, browser type, operating system, and device type.
Usage Information: The pages you visit on our Site, the time and date of your visit, the time spent on those pages, and the links you click.

This data is collected using technologies like Google Analytics.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Respond to You: To provide the services you request, such as responding to your “Discovery Call” request or providing a quote for a Ricoh printer.
To Improve Our Website: To understand how our visitors use the Site (thanks to those Google Analytics reports we’ve been looking at), so we can improve the user experience.
To Process Job Applications: To review your qualifications for a role at Repro, as submitted through our Careers page.
For Marketing (With Your Consent): To send you emails about our new services, blog posts (like the ones we wrote), or special offers. We will always provide a clear way for you to “unsubscribe.”
To Maintain Security: To protect our Site and data from fraud or illegal activity.

4. How We Share Your Information

Your trust is our most important asset. We do not sell, trade, or rent your personal information to third parties.

We may only share your information in these limited circumstances:

With Service Providers: We may share data with third-party companies that perform services for us, such as our web hosting provider (HostGator) or our analytics provider (Google). These providers are contractually obligated to protect your data.
With Official Partners (for Service Delivery): If you request a quote for a specific brand (like Docuware or Ricoh), we may share your inquiry details with that partner only for the purpose of fulfilling your request.
For Legal Reasons: We will disclose your information if required to do so by law or in response to a valid request by Zambian public authorities (e.g., a court or government agency).

5. Cookies and Tracking Technologies

Our Site uses “cookies” to help us analyze web traffic and improve your experience. A cookie is a small file placed on your computer. We use cookies for:

Analytics: To understand our website traffic (e.g., Google Analytics).
Functionality: To remember your preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Data Rights

In accordance with Zambia’s Data Protection Act, you have rights over your personal data. You have the right to:

Access: Request copies of the personal information we hold about you.
Correct: Request that we correct any information you believe is inaccurate.
Delete: Request that we delete your personal information, under certain conditions.

To exercise any of these rights, please contact us using the details below.

7. Data Security

We use a range of commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Links to Other Websites

Our Site will contain links to other websites (like the blog posts we wrote, which link to external resources). We are not responsible for the privacy practices of those other sites.

9. Children’s Privacy

Our Site is a professional B2B service and is not intended for use by anyone under the age of 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@repro.co.zm
Phone: +260 211 241688/75/86
Address: Repro House, Plot 8472, Corner of Great North & Malambo Roads , Lusaka, Zambia]