Repro Ltd was recently featured in an industry publication, following the company’s recognition as Partner of the Year in the Process Automation category at the Ricoh International Awards 2025 to 2026 in Lisbon.
The feature goes beyond the award itself to examine a structural reality most Zambian organisations have not yet confronted. In mature markets, process automation begins with digital data that already exists. In Zambia, the starting position is different. A vast majority of legacy institutional records across banking, healthcare, government, and the NGO sector remain in physical form, which means they cannot be automated, cannot be governed, and increasingly cannot be defended under the Data Protection Act No. 3 of 2021.
As Kirstan Lewis, Business Development Manager at Repro Ltd, put it:
“Process automation is not a software conversation. Not in Zambia, anyway. It is an infrastructure conversation. The scanning is not the goal. The scanning is the foundation.”
The feature explores how Repro integrates Ricoh fi-Series capture technology with DocuWare’s workflow and governance platform to build a complete path from paper records to governed digital systems, and why that foundation is now essential for any organisation preparing for the next decade of operational competitiveness.
Read the full feature here: On Techtrends
Is your organisation ready for automation? Find out where you stand under the Data Protection Act in four questions.
